APPLICABILITY OF INSTITUTIONAL NORMS AND WORK PERFORMANCE IN THE AUTONOMOUS DECENTRALIZED MUNICIPAL GOVERNMENT PORTOVIEJO

Abstract

DOI: https://doi.org/10.46296/yc.v9i16.0616

Institutional regulations themselves have a direct and detrimental influence on work performance. In this context, the Autonomous Decentralised Municipal Government of the canton of Portoviejo plays a crucial role in planning together with other public sector institutions and actors in society. The objective of this study is to analyse the institutional norms and the work performance of the staff of the Human Resources area. To achieve this objective, a non-experimental methodology combining surveys and interviews was used. The surveys were applied to 29 staff members in the Human Resources area, allowing for the collection of quantitative data on various variables related to institutional norms. In addition, interviews were conducted with the Director and Training Coordinator to obtain a more detailed qualitative view of the staff's experiences and perceptions of their work environment and practices in legal performance and compliance. The results of the study reveal that 72.41% apply the regulations within their functions with the help of third parties, on the other hand, 68.97% indicated that trainings are annual, where the Director also states this, in addition, the institution has an internal evaluation system to measure the level of performance of the staff.

Keywords: Compliance, perception, evaluation, statutes, civil service.